← Xavier Bennet · Playbook · non-confidential sample

Crisis / DR brief

For executives and agencies when the event is nationally significant. One page. Spoken, then sent.

Situation

— what, where, since when.

— P1 / crisis / DR invoked. Why this is not a normal major.

— who cannot transact or connect. Honest unknowns marked as unknown.

Actions in train

— current technical path, vendor on the bridge Y/N.

— IC, deputy, comms owner, fatigue swap time.

— who has been told (TIO, emergency services, regulator) and who has not yet.

Decisions needed

1. Invoke DR / stay on primary — recommendation and why.

2. Public statement now vs next clock — owner.

3. Anything legal/comms must not say.

Next update

Time + timezone. Same three facts: impact, action, next clock.